Policies & Terms
All pets that require vaccinations must be up to date on all shots with vet records, no exceptions. A flea preventative such as Trifexis is strongly recommended.
Deposit, Cancellation & Refund Policy
- A 25% deposit is required for new clients to reserve services at the consultation. The remaining balance is due on the 1st day of service. If you need to cancel, a credit will be given for future visits.
- When you schedule services, you have 72 hours to cancel without a cancellation fee due. After 72 hours a 50% cancellation fee of the original scheduled service is due. A credit towards future visits will be allowed.
- Refunds are not given. No exceptions. A credit towards future visits are given.
Key & Access Policy
Green Nature Pet Sitting requires at least 1 key to access your home when you leave out of town. The key is securely stored and will have a number tag placed on it. No personal information is ever listed on the tag. All alarm and access codes are safely guarded and kept confidential at all times. Your home and pets safety is always the number one priority.
Key pickup is free of charge on the day of your Free Consultation or arrangements can be made at a later date for $5.00 key pick up charge.
Keeping the Key is always recommended for returning clients, less hassle and no drop off or pick up fee is charged.
All services are to be paid in advance or by the 1st day of services rendered – no exceptions unless you call to discuss options and sign a payment arrangement contract.
Payments are accepted in the form of a cash, PayPal or credit card.
*Checks are accepted by established clients who use Green Nature Pet Sitting on a routine basis only.
Please make check payable to “Green Nature Pet Sitting”.
There is a $38 fee for returned checks.
Late Return & Emergencies
In the event that you need to extend your vacation, your flight is canceled or there is an emergency, please call as soon as possible to let Daisy know that you need to change your plans.